The Proviniti UI practice is imprinted on all work that we produce. UI design is critical to User Experience (UX) and the Customer Experience.
What differentiates our approach is that we ensure that our UI designs are always informed by three distinct constituencies to ensure a holistic view of business objectives, customer experience, and user needs:
- Customer Experience Practice
- UI/UX Experts
- CRM Technology resources (Salesforce, MSD, other applications as needed)
- Proviniti uses an iterative and participatory User- Centered design methodology for an effective and elegant design solution
- We use work shops, journey-mapping, & persona building to inform the UI approach
- Technology resources are part of the process to ensure that designs will leverage technology in a cost effective and best practices manner – we aim to keep designs within configuration and limited customization at all times