Our Team

Who are we?

We are a passionate team of experienced business technology professionals, delivering significant value through high quality business solutions.

Our team of experienced design and business leaders and highly skilled technologists have been brought together to deliver on our promise of implementing quality technology solutions that transform the way our clients do business.

meet our leadership team

Featured testifying and consulting experts.

Proviniti Business Technology Consulting
Steven M. McCaffrey
Managing Partner
Steven McCaffrey has spent 30 years in the financial services technology industry starting out as a systems application programmer and migrating to a becoming a highly sought network engineer. He then made the jump to technology management where he eventually became a Managing Director for Bank of America and Citigroup for multiple banking technology applications including risk, front end trading, large scale infrastructure, retail and commercial banking, and investment banking technologies. Mr. McCaffrey has been at First Data for the last 5 years, running their Sales and Service, IVR/Telecom/Call Center, and marketing technology teams.
Proviniti Business Technology Consulting
James Mileti
Partner, Payments and Analytics
Jim has more than 25 years of experience in payments and financial services technology and ATM and payments networks. Jim also has significant experience in detailed reporting, large data set manipulation, and systems integrations. Jim has worked extensively with salesforce for BFS clients domestically and internationally.
Proviniti Business Technology Consulting
Christopher M. Comai
Partner, Customer Experience and Omni Channel
Chris has more than 20 years of operational and strategy consulting experience in the Customer Experience and CRM space. His career has been focused on the art of improving the manner in which customers and companies interact across all channels leveraging technology and process. Chris has expertise in Omni-channel strategy and digital transformation across contact center, AI, Mobile, Web, and Sales.
  • location_on 501 Madison Avenue, 10th Floor
    New York, NY 10022
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    1 (800) 935-6846